Access to essential basic services such as nutritious food, healthcare and prescription medicines, clothing and safe shelter is not always readily available to the most vulnerable populations in our neighborhoods, especially children and seniors. Currently, we partner with 28 local programs to provide basic needs to struggling families…those we refer to as ALICE (Asset Limited, Income Constrained, Employed). If someone doesn’t have their basic needs met, they cannot begin to be financial stable or focus on education. Below are the programs that received investment of United Way dollars for the fiscal year 2019-2020.

Allen Neighborhood Center staff links low to moderate income neighbors with a broad range of health, housing, and food resources and services. Our neighbor-friendly, accessible center, located in Lansing's Eastside, offers enrollment in the Ingham Health Plan, Medicaid, and assists in understanding ACA plans; connects neighbors with medical homes (primary physicians and clinics), and makes referrals to a network of housing services. We also connect residents to programs that reduce food insecurity and increase access to nutritious foods. Though some of these food-related programs are operated by ANC (e.g., Hunter Park Garden House workshops, classes, community supported agriculture, Market Walk, Breadbasket Weekly Pantry), we also help residents complete their applications to MDHHS SNAP benefits; and connect people to WIG, Project Fresh, Senior Project Fresh and Mobile Food Pantries.

The Boys & Girls Club of Lansing’s “Re-Fuel After-School Meal Program” feeds hungry kids!  It fills the gap between home and school.  While the Boys & Girls Club of Lansing is known for its award-winning youth development and educational enrichment programs; a lesser known fact is that we provide more than 300 free nutritious meals every day (Monday-Friday) to children and teens!  Meals consist of a main entrée, a vegetable, fruit, and low-fat milk, juice, and water.   Our meal program supports children’s physical and social development and helps them receive a higher daily intake of fruits, vegetables, milk, and key vitamins!  We see a growing number of children from a variety of ethnic, economic, and family structures who seem to be growing up with disadvantages that limit the development of their potential, compromise their health, impair their sense of self, and generally restrict their chances for successful lives.  The Boys & Girls Club of Lansing serves more lunches to youth (310-360 lunches every day!) during the summer than any other youth-serving organization in Ingham County!  More than 84% of children who attend the Boys & Girls Club of Lansing qualify for free or reduced lunch.

Gateway Youth Services provides a 24-hour crisis hotline, street outreach, emergency shelter, transitional living, rapid rehousing and supportive housing services for runaway, homeless and at-risk youth ages 12-24. Youth receive a range of services including rental assistance, food assistance, parenting education, independent living skills training, access to medical and dental care, connection to education and employment, therapy and intensive case management.

Child and Family Charities Family Mental Health Counseling Program provides individual and group mental health therapy for children, youth, adults, and families in our community who are uninsured or under-insured. This program also promotes a safe space for children in foster care, who have histories of sexual, physical and emotional trauma, to heal through play and talk therapy. Foster families also receive appropriate services so they can support the mental health needs of the child(ren) they are fostering.

Cristo Rey Community Center's Family Health Center is a high-quality safety net clinic that (1) offers on-site preventative and essential medical care to under-served populations (2) bilingual accessibility in English and Spanish (3) accepts uninsured, underinsured, Medicaid and Medicare patients requesting treatment (4) utilizes an Electronic Medical Records system in partnership with Sparrow Hospital (5) offers on-site resource/bilingual Certified Application Counselor for assistance in signing up for insurance through Marketplace or Medicare/Medicaid eligibility, (6) is pursuing an integrated health approach through Cristo Rey Counseling Services to offer addiction prevention and treatment in effort to treat mental health issues versus symptoms.

Cristo Rey Community Center's Prescription Assistance Program provides preventative and emergency medications on either an ongoing basis for chronic conditions or in cases of emergency.  CRCC was historically initiated to serve the Hispanic population of Lansing and therefore has a disproportionately high number of clients that are monolingual in Spanish vs other community centers.  However, CRCC's Prescription Assistance services are open to all clients in need. 

Cristo Rey Community Center (CRCC) Direct Assistance Program (DAP) has been serving the community for over 45 years and is one of the largest foods and personal-need item access points for food insecure or vulnerable populations in Ingham County.  Program elements include a Food Pantry, Open Distribution of produce and dairy, a Basic Needs/Hygiene Pantry, a Community Bread Rack, a Community Clothing Closet and a Community Kitchen.

Eaton Community Palliative Care exists to provide 24-hour per day compassionate, physical care for terminally ill persons in a residential setting, complemented by emotional and spiritual support for the patient and their loved ones, enabling death with dignity.  Also providing transitional care when it's unsafe to live alone

This program is for emergency shelter for survivors and their children of domestic violence.  EVE house shelter provides 35 beds to women and their children under the age of 17. Each survivor receives clothes, hygiene products, and 3 meals a day at the shelter. Survivors are also able to receive transportation such as bus tokens or taxi rides to and from the doctor or employment. Survivors receive individual and group counseling, advocacy and both housing and legal support that is built off the strength-based model.

The Personal Protection Order (PPO) Office increases the safety of domestic/dating violence, sexual assault, and stalking survivors by assisting survivors to secure legal protections from the courts. It serves as a PPO coordination center for law enforcement, court and legal advocacy services for victims. Services include education to law enforcement, prosecution and victim service agencies on the PPO process including PPO statues, PPO standards, safety considerations, and enforcement process.

EVE's 24/7 Crisis line is used to help people who are currently experiencing a crisis situation such as fleeing Domestic Violence or Sexual Assault. This crisis line is also used by local police to dispatch a medical advocacy team if there is a Sexual Assault victim being taken to the hospital. The crisis line is staffed by trained professionals on how to handle a crisis and are trauma informed. Last year the crisis line answered 1530 individual calls.

Haven House's Emergency Shelter and Housing Services activities provide emergency housing and support services for one-parent and two-parent families with children. The shelter helps families who are homeless prepare for permanent housing by developing and promoting self-sufficiency, stability, and financial responsibility.

NHCC New Hope Day Shelter (NHS) is open Monday-Friday, 6 am to 6 pm. Since 1994 NHS has offered refuge and safety in a non-judgmental environment for people experiencing homelessness. This program has been one of the most important resourced to build co-located resources, such as medical, dental, counseling, housing, legal services, at one site. NHS has historically been the front door to homelessness in Ingham County. As the coordinated entry agency for housing in Ingham County, NHS is critical to ensuring a housing 1st approach to solving homelessness for Ingham County.  The Shelter provides safe shelter and meals during the daytime.

NHCC Emergency Shelter (ES) is open 365 days a year. The shelter provides safe temporary housing from 6 pm to 7 am daily to single men, single women, and families. We serve an average of about 900 people annually with an average stay of 18 nights. Lo-barrier emergency shelter services are a safety net to many experiencing homelessness in the tri-county area.  Ingham County, as the urban center in the tri-county areas, means that NHCC often serves as a hub for shelter in the tri-county area. As such ES services are critical to survival and for connecting the most vulnerable to other vital support services.

NHCC Eviction Diversion Program is a collaborative program coordinates prevention services by relationships between the district courts and social service agencies. The collaborative process happens inside and outside of the courtroom as the Holy Cross Eviction Diversion Program, Ingham County Department of Human Services, Legal Services of Southeast Ml, Michigan State University (MSU) Law Clinic and the District court system and area landlords work together to prevent homelessness. The goal is to keep those as immediate risk of homelessness in their existing homes if it is safe and affordable to do so.

NHCC Hotel Emergency Lodging Program (HELP) focuses on families experiencing homelessness, in Ingham County. However, the program will not refuse shelter to eligible families originating outside Ingham County. HELP serves as a safety net in a community that is the "shelter hub" for the region.  The program is vitally important because of the limitations of other family shelters in the community. There is only one family shelter that has the capacity to accept multiple families comprised of a father or two-parent family. Yet that shelter does not accept families that have recent experience with fleeing domestic violence. HELP is available Monday – Friday.

This program prevents homelessness for low-income residents of Clinton and Eaton Counties by paying direct financial assistance payments to landlords following a court-ordered eviction so that the eviction is halted, and the household is not served a writ of restitution and is required to move.

Legal Services of South Central Michigan will assist victims of domestic violence in obtaining legal protection and economic support in order to live free of abuse.  The specific services for this program are legal services targeted for low-income persons (parents and their children) who are survivors of domestic violence and reside in Ingham, Eaton and Clinton Counties.  LSSCM will assist clients with Personal Protection Orders; provide legal advice to survivors and their children in family law cases (divorce, custody, parenting time, child support, etc.) related to the domestic assault situation.  These services will include, as appropriate, preparation of legal documents and in-court representation.  We will also provide legal services to survivors and their children on ancillary legal matters that may impact their ability to live independently of the assailant.

Legal Services of South Central Michigan will provide outreach, legal training, legal advice, brief services and attorney representation in civil legal matters to Ingham, Eaton and Clinton County residents facing one or more legal crises.  We provide services for housing problems, public benefits, and other income maintenance issues with the goal of obtaining/maintaining safe and stable housing.  This program will focus on preventing homelessness through eviction diversion and affirmative claims to enforce local housing codes that will improve the health and safety of those living in rental units in the capital area.

Transitions is a 10-bed transitional sober housing program which annually provides an average of 40 homeless men diagnosed with chronic substance use disorders (often dual-diagnosed with mental health disorders) a stable supportive transitional home with case management and supportive services. The six-month (average) program is a HUD housing first qualified program. The facility and program are accredited through the National Association of Recovery Residences (NARR) and Clinical Services are Accredited with Commission on Accreditation of residential Facilities (CARF) The program provides a transitional sober group home environment where case manager’s and para-professional staff member assist in teaching and coaching clients in practicing newly engaged healthy (sober) living practices in the community while also assisting them to secure stable income and safe permanent housing choices as they continue outpatient treatment. This program affords clients who have struggled with long term chronic health disorders extra time and support in order to address and overcome barriers to securing permanent housing and stable income.

Glass House (Women's) and Holden House (Men's) provide a combined 28 beds of residential substance use treatment. Our services and facility are Slate: licensed and CARF accredited; providing long Term (average stay of 75-120 days) substance use treatment for more than 300 community members annually. Clients served are clinically assessed with chronic substance use disorders requiring intensive 2417 support with medical and clinical oversight. This program is conducted in a safe home-like environment and provides basic needs and support services along with a full-service intensive treatment program addressing emergent health issues as a priority and assisting clients in securing additional continuing healthcare support. Clients are also assisted in addressing barriers that would stand in the way of accessing income and safe housing choices as they discharge from residential treatment. Our program prioritizes service to pregnant women and IV drug users (clients struggling with Opioid addiction) and serves all community members struggling with alcohol and drug use based on an assessment priority set by American Society of Addiction Medicine (ASAM) and evaluation by our Medical Director.

MSU Safe Place provides shelter, advocacy, and support services to victims of relationship violence and stalking. Survivors and their minor-aged children often have   any safety, financial, employment, schooling, emotional, legal, parenting, medical and health needs. MSU Safe Place recognizes that each survivor’s needs differ. By providing services tailored to the individual, this project strives to assist each survivor and minor aged child with his or her own immediate and ongoing needs.

Community Outreach provides residents with a variety of emergency services such as help with signing up for health care coverage, food stamps, emergency food distribution, weekend survival backpack (food) program for school-aged children, personal needs items, and rent/utility assistance.

The Refugee Development Center BRIDGES program will work with refugees and immigrants with immediate needs related to food, clothing, and housing-related challenges. The program will specifically provide 1) direct distribution of food and clothing; 2) orientation on where to locate resources in the community at a reduced cost; 3) English vocabulary necessary to access basic needs; and 4) home visit Interventions with families on housing-related challenges: safety in the new home, distribution of Healthy Homes Video (created by RDC) translated in native language covering topics such as lead safety, food safety, bathroom and kitchen safety, etc.

SIREN runs the only emergency shelter program for domestic violence victims in Eaton County. This is a crucial service in the efforts to end domestic violence.  This program offers emergency shelter and supportive services to those who dream of a life without fear for themselves and their children.  Advocates work with domestic violence victims to obtain the skills and resources needed to transition to safe, affordable, permanent housing. 

SIREN runs the only emergency shelter program for homeless persons in Eaton County.   This is a short-term program (up to 90 days) which offers basic needs such as shelter, food, and clothing to the homeless.  This program provides intensive case management intended to connect homeless families with supportive community resources that can assist the homeless in obtaining safe, affordable, permanent housing.

St. Vincent Catholic Charities Counseling Services has been providing mental health counseling services to the Mid-Michigan community for over 60 years. Our master level mental health professionals conduct individual, child, family, marital /couple and group counseling. Additionally, as of July of 2018, Counseling Services is providing child/adolescent (4 -26 y/o) psychiatric consultation to ensure we address some of the most salient mental health needs in our community. Those requesting services are assigned to skilled clinicians to address identified issues and concerns in a safe and supportive environment through evidence-based-services delivered in a manner that not only matches the client’s needs, but also accounts for their worldview, values, and perspective. Services are rendered on a sliding-scale fee so that our services are available to anyone requesting them. The need for affordable and competent mental health services in our community is great. STVCC is projected to provide over 9,500 face to face sessions in 2019, serving approximately 650 - 700 individuals/ families in the tri-county area. Many inform us that STVCC CS is the only program in the area willing and able to serve severely emotionally disturbed (SED) clients often neglected by the public sector. Likewise, STVCC’s program is the only non-profit program in the tri-county with capacity and expertise to serve individuals with autism, to provide psychiatric consultation, as well as having a well-defined faith-based component for those requesting these services.

Emergency and comprehensive intervention services for residents of Clinton County affected by domestic and sexual violence, adults and children.  Basic needs include emergency shelter, food, clothing, personal care items.  Counseling and advocacy services are also available so victims can obtain needed resources to have their basic need of safety met.